Document Composition is the process of designing, creating and managing your content to enable clear, relevant and personalised communications across your selected channels. Well composed customer-facing documents can improve customer acquisition and retention rates, shorten payment times, decrease calls to customer service centres, deliver brand consistently, and strengthen your relationship between you and your customers.

Sefas’s Composition Solutions consist of two software technologies in the Open Print suite - Front Office and Middle Office:

Open Print FrontOffice is a web-based portal integration tool that enables real time production of interactive documents in any output format. This solution allows you to produce bespoke documents, such as agreements and quotations, based on inbound requests ensuring that only the relevant material is returned to the customer.

Open Print MiddleOffice is a collaborative document design and composition tool that was designed to accommodate all your document production needs. It allows you to maximise the potential of your data (held in any format) whilst offers individual stakeholders control over content – facilitating the opportunity to embed personalised information and messages into your transactional documents.